After receiving a quote for a repair as well as replacement in September 2020, I was able to schedule the repair in November and the replacement in March 2021. the replacement of the 30 year old roof took a few hours over a full day in spite of a snowfall after the first 4 hours. I am very happy with the project and the look of the new roof. The crew was very professional and efficient.
22:43 29 Jan 21
Rob gave me a good price and timeline to install a membrane roof on a tall commercial building in Kalkaska. In spite of the bad weather his crew got the job done with no additional charges. Very pleased and would definitely use again.
01:31 18 Dec 20
Good Day Story Roofing,We called you to look at taking out two of our skylights for we were having issues with them. Emily was a great help in getting things going and helping us through the process.You sent out an associate who took look and provide a couple different option. His knowledge and experience gave us confidence we found the right company to complete our project. Within 48 hours we had a complete bid with everything spelled out.Monday, I received a call that they were on the way. They arrived when they said they would. Even thought there was ice on the driveway and snow on the roof it did not deter them. They set up their equipment with all safety protocols. Watching these two young men work with complete efficiency was comforting. They were professional, polite and a joy to get to know. When the project was complete, they cleaned up and you would not know they were ever here.Our experience with all the associates from Story Roofing from the start to finish was excellent. If your project is small or large, I highly recommend Story Roofing.SincerelyTom and Cecilia Hamer
16:20 05 Oct 20
Very nice job., Professional. Good clean-up. Roofing is apparently very weather-dependent, so their timing was off, but not their fault that climate change made things difficult!
18:16 26 Sep 20
10:57 11 Sep 20
The service was outstanding from the quoting process to the actual installation to the office. They not only started the job on time they actually started it a month early. The crew that did the installation were great. They took care of my landscape and cleaned up every night when they were through. When they finished the job you wouldn't have even known they were there except for a great new roof. The folks in the Gaylord office were terrific. I would highly recommend these folks.
02:06 19 Aug 20
15:06 28 Jul 20
16:23 19 Jul 20
You can find less expensive roofing contractor but you'll never find a better one than Story. On time, attention to detail, quick installation, professional clean up, and outstanding long lasting material. Employees are well trained and professional to let you know what's going on and when. We love the new roof and it looks great while providing long lasting protection. We could not be more satisfied with Story, confident they will stand by their installation for the long term, and would highly recommend them.
03:33 02 May 20
01:23 29 Mar 20
So much better than Traverse city roofing repair!
00:45 13 Jan 20
Great company with quality work
20:09 05 Jan 20
18:00 29 Sep 19
Short story: We had a house constructed in Summer/Fall 2016. With that we had a persistent issue with leaking between the garage and the house. We had 4 different 'professionals' attempt fixes, but they all eventually failed miserably (whenever we had precipitation with strong winds). Story roofing fixed our leak in January 2019. Since then we've had ever conceivable type of precipitation from every direction with high winds... and yet, still no leaks. I just recommended Story Roofing to a friend which prompted me to leave a review (which I intended to do many months ago). Story Roofing is a REAL company, not just some dude with a pickup truck who calls himself a roofer. In my opinion, the quality of their work is in line with the cost. If you want your roof fixed properly, I suggest you call Story Roofing.
15:40 03 Sep 19
Went to apply for work.
13:24 23 Jul 19
Great team... Gets the job done on time as promised
19:00 10 Apr 19
20:47 06 Nov 18
I have a very unusual home - earth -n- berm. I have been looking, over 5 years, for a contractor to replace it. It wasn't until I met Rob at Story Roofing, that I finally felt confident. Rob and Matt - took on a very challenging job and delivered. Matt is very knowledgeable. Both are very professional, and responsive. I highly recommend Story Roofing
Ruby Charm C.
19:09 19 Sep 18
They took care of an emergency roof issue the same day I called them, and when I was ready to have the roof replaced that fall, they gave me a very fair quote, covered everything with me beforehand (what they would do and when), stuck to their word and did a wonderful job efficiently, and I would recommend them no question!
14:16 13 Sep 18
I’m a do-it-yourself guy but there are some things I should leave to the pros. After years of an annoying roof leak I finally called Story Roofing. They came out, identified the issue and worked on a solution. In one afternoon their crew fixed my problem. If the need ever arises again I won’t hesitate to call Story Roofing.
14:55 29 Aug 18
We were very satisfied. Work was done as promised with little fuss and the surrounding area left clean.
00:54 28 Jul 18
We found Story Roofing to be exceptional! Their crew was prompt, courteous and very receptive to our our requests and suggestions. The work site was cleaned every evening and they completed the job in a timely manner. We had a small problem and they came back immediately to fix the problem which greatly impressed us. Highly recommended!
22:14 05 Jul 18
+Ambitious and tenacious crew. Very knowledgeable and great with customer interaction. Salesperson, Supervisor and Crew were all excellent in some very difficult weather conditions! 5 Star quality work!
16:00 23 Jun 18
My salesman Mike was excellent from beginning to end on follow up, details, updates and follow through. Story was able to fit our project into their schedule earlier than anticipated and the job went off without a hitch. I highly recommend them if you want a pain free experience, excellent work and a fair cost.
16:37 04 May 18
I worked there for a moment in life (no prior exp.) and thecrew I was on the quality of work we did along with the training I as getting was phenomenal.I have been in the service industry most my life and the attention to detail and quality doesn't come close to Story Roofing & basement Technologies. Even the clean up we did was beyond, as a home owner wood expect, or got when we had our roof replaced. I would recommend Story, and if I don't do my own roof have Story do it.
14:16 12 Apr 18
Amazing sales man, crews were clean and professional. Work is very clean
Blue Tractor Cookshop M.
20:17 19 Jan 18
The team at Story Roofing have been great to do business with! they have been quick and reliable. Thank You!
18:35 20 Oct 17
16:06 29 Sep 17
Super clean work, great communication, amazing warranty